Frequently Asked Questions
Driving Range
Frequently Asked Questions
Do I need to book a driving range bay?
Yes. Our new driving range operates with scheduled bay reservations, much like tee times on the golf course.
Booking your bay ensures that the space is reserved for you when you arrive. Reservations can be made online or through the Sweetspot app.
Can I still drop in without a reservation?
Walk-in bookings may be available, but a bay is not guaranteed. Before using any bay, you must create a booking through Sweetspot.
Please do not enter an unoccupied bay without booking it first. Another customer may have already reserved that bay and could arrive at any time.
For the best selection of times and bays, we strongly recommend booking before you arrive.
How will I know if the bay is available?
The Toptracer screen will display the bay’s booking information so you can see whether additional time may be available.
Even if a bay appears empty, please check the screen or Sweetspot before using it. Another customer may have an upcoming reservation. A bay must always be booked before it is used.
For the clearest view of available bays and booking times, we recommend checking the Sweetspot app.
How long can I book a bay?
Lower Range bays are booked in 30-minute increments and include 40 golf balls with each booking.
Upper Range bays are booked in 60-minute increments and include 90 golf balls with each booking.
The Lower Range can accommodate up to three golfers per bay. The Upper Range can accommodate groups of up to six golfers per bay.
What should I do when I arrive?
There is no need to check in at the Pro Shop.
When you arrive, you may go directly to the ball machine to dispense the golf balls included with your reservation. You can then proceed to your assigned bay and begin at your scheduled booking time.
Please confirm your assigned bay before starting and do not use a different bay, even if it appears to be available.
Can I purchase additional golf balls?
Yes. If you need more golf balls during your session, additional balls can be purchased directly from the ball machines.
Purchasing additional balls does not extend your bay reservation. Please make sure you have enough time remaining in your booking to use them.
Can I extend my booking?
If additional time is available, the Toptracer screen will display a prompt asking whether you would like to extend your session.
Follow the instructions on the screen to add more time. You can also use the Sweetspot app to view availability and manage your booking.
An extension will only be available when another customer has not reserved the bay immediately after your session. We recommend using the Sweetspot app whenever possible because it provides the easiest way to view and manage your reservation.
Why does the range now require reservations?
Bay reservations allow customers to plan their visit and know that a bay will be waiting for them.
The process works much like booking a tee time on the golf course. Your reservation gives you access to a specific bay for a specific period. This helps us manage availability fairly and prevents customers from unintentionally taking a bay reserved by someone else.
Do I have to use Toptracer Range Technology?
No. You are welcome to use the driving range without using Toptracer technology.
However, we encourage golfers to explore Toptracer because it can make practice more focused, informative and enjoyable. It provides shot data, interactive games and virtual golf experiences for a wide range of skill levels.
Why should I download the Toptracer Range app?
When you sign in through the Toptracer Range app, your shot data can be saved to your account. This allows you to review your statistics, shot history and average club distances over time.
At the range, scan the Toptracer QR code displayed on the sign or use the Add Player screen to find the app and create your account.
You can still use the range without an account, but your personal shot data will not be saved for future visits.
Why should I download the Sweetspot app?
The Sweetspot app provides the easiest way to:
Reserve your driving range bay
View upcoming reservations
Access booking information when you arrive
Manage eligible booking changes
Keep your bookings, passes and receipts connected to one account
Downloading the app and creating your account before arriving will help make your visit faster and more convenient.
Can I cancel or reschedule my booking?
Bookings may be cancelled or rescheduled online up to 12 hours before the scheduled start time.
Within 12 hours of your booking, cancellations are not permitted. If you need to request a different booking time, please call the Pro Shop. Time changes are subject to availability.
What happens when my booking time ends?
As your session approaches its scheduled end time, the Toptracer screen may ask whether you would like to extend your booking.
If additional time is available, you may extend your session through the screen or the Sweetspot app. If another customer has booked the bay, please finish promptly and leave the bay ready for them at their scheduled start time.
Remaining golf balls do not extend your reserved bay time.
Golf Course
Frequently Asked Questions
Do we need to book a tee time?
March 1st-October 31st, Yes, we highly recommend booking a tee time. You can conveniently book your tee time online. Click here to book one today! November-February please just drop in. Call ahead in case of frost delay.
Can I pay for my tee time online?
No, we are currently not taking payment online. A credit card is required to hold your time but it will not get charged unless you no-show for your tee time.
Is there a dress code?
Golf Course Dress Code Policy
To ensure a respectful and enjoyable experience for all guests, the following dress code policy applies to all players and visitors using our facilities. This policy is designed to align with the traditions of golf while remaining inclusive and accessible.
General Guidelines
All players are expected to wear clean, neat, and appropriate golf attire at all times while on the course, driving range, or practice areas.
Clothing should be free from offensive graphics, language, or harsh/offensive logos.
Shoes: Golf shoes with soft spikes or athletic shoes are required. Cowboy boots, heeled shoes and metal spikes are not permitted.
Why does the Golf Course and Practice Greens close when there is frost?
Understanding Frost Delays at Golf Courses
For golf courses open year-round, it’s not uncommon to experience overnight temperature drops that lead to frost forming on fairways and putting greens. While some courses may allow regular play in these conditions, others implement a "frost delay" or use temporary greens to protect the course. A frost delay typically pushes all tee times back until the frost has melted, which happens once the ground has warmed up enough. Ignoring frost and continuing regular play can harm the grass, leaving it vulnerable to disease and weeds.
What is Frost?
Frost forms when dew freezes, creating a layer of icy crystals on the grass that make it rigid and brittle. Grass blades contain about 90 percent water, which is why they freeze so easily. Walking or playing on frozen grass can cause the blades to snap, rupturing the plant’s cell walls and damaging the grass’s ability to grow properly.
Why Frost Delays Matter
The damage caused by walking on frosted grass isn’t immediately visible, which can make it harder for golfers to understand the importance of frost delays. However, the effects usually appear within 48 to 72 hours, turning the grass brown and potentially killing it.
When and How Frost Forms
You might assume that frost only forms when temperatures drop below freezing, but that’s not always the case. Here are some factors that contribute to frost formation:
Timing: Frost often forms at sunrise, even if the night air didn’t feel freezing. Grass absorbs heat from the sun during the day but loses it quickly at night, causing the ground to become cooler than the air.
Temperature: Frost can form when temperatures drop to 4°C (39°F) or lower. It doesn’t need to hit freezing for frost to appear.
Sky Conditions: Clear skies increase the likelihood of frost formation, as cloud cover acts like a blanket to retain warmth in the ground and air.
By understanding how frost forms and the impact it has on the course, golfers can better appreciate why frost delays are necessary. Protecting the health of the greens ensures a better playing experience for everyone.
Course Maintenance- What is Aerating Greens
Aerating greens on a golf course is a process of creating small holes in the putting surface to improve turf health and playability. This is done by removing soil cores, which allows for better air and water movement into the root zone, reduces thatch buildup, and relieves soil compaction. While it can temporarily affect putting conditions, the long-term benefits of aeration outweigh the short-term inconvenience.
Reasons for Aerating Greens:
Improved Air and Water Movement:
Aeration creates channels for air and water to penetrate the soil, preventing waterlogging and promoting healthy root growth.
Thatch Control:
Thatch, a layer of dead and living organic matter on the surface, can accumulate and hinder water and nutrient absorption. Aeration helps to break down thatch and improve overall turf health.
Soil Compaction Relief:
Compacted soil restricts root growth and water infiltration. Aeration helps to relieve compaction, allowing roots to penetrate deeper into the soil.
Increased Disease Resistance:
By improving drainage and air circulation, aeration can reduce the risk of disease caused by excessive moisture.
Better Putting Surface:
Ultimately, healthy turf leads to a smoother, more consistent putting surface.
How it's done:
Core Aeration:
This involves removing small cores of soil, typically with a machine, leaving small holes on the surface.
Topdressing:
After coring, sand is applied to fill the holes, which helps to smooth the surface and improve drainage.
Timing and Frequency:
Golf courses typically aerate greens during times when the turf is actively growing, allowing for faster recovery.
The frequency of aeration depends on various factors, including soil conditions, turf type, climate, and course maintenance practices.
Benefits of Aeration:
Healthy Turf:
Aeration promotes healthy turf, leading to a more resilient and visually appealing putting surface.
Improved Playability:
While there may be a short-term impact on putting, healthy greens lead to better putting conditions in the long run.
Reduced Maintenance Costs:
Healthy turf requires less water, fertilizer, and other inputs, reducing overall maintenance costs.

